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San Francisco, CA
United States

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Frequently Asked Questions

Find quick answers to common questions about our tools and services

What file formats do you support?

Our tools support a wide variety of file formats including PDF, images (JPG, PNG, SVG, etc.), audio files (MP3, WAV), video files (MP4, MOV), and more. Check each tool's specific page for detailed format support.

Is my data secure?

Yes, we take data security seriously. Files are processed in your browser whenever possible, and we don't store your files on our servers unless absolutely necessary for processing. Any temporarily stored files are automatically deleted after processing.

Do you offer bulk processing?

Yes, many of our tools support batch processing, allowing you to transform multiple files at once. This feature is available on both free and premium plans, with higher limits for premium users.

How do I upgrade my plan?

You can upgrade to a premium plan by visiting your account settings and selecting "Upgrade Plan." We offer monthly and annual billing options, with discounts for annual subscriptions.